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Newsletters – January / February / March 2007

Click on a link to any of our recent newsletters, or just scroll down.  Every month there are valuable tips and hints on Microsoft Excel, Maximizer and more!  In Internet Explorer, you can search this page for keywords using Ctrl+F.  On our home page you can search this entire web site.  Click here for the list of ALL Newsletters.

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Newsletter January 2007

Editorial

Welcome to the New Year - may 2007 be your best to date!  It is looking very exciting for us with a whole group of new products that we are marketing on behalf of colleagues in our business network.  Plus our own software solutions are blooming with orders flowing in for us.

Our youngest Labrador is in training to be a guide dog as her temperament was not right to be a mummy!  We are now awaiting a new Labrador who has passed the mothering tests so that we can continue producing puppies for Guide Dogs.

QuickBooks and Quick Payroll

The simplicity and reliability of these two solutions makes running a small business a pleasure.  No hefty annual fees for Quick Books - you renew when the package's offerings make it attractive.  Quick Payroll gives you all the returns you require for the UIF, Compensation Commissioner and PAYE.  SDL is available if your salary bill warrants this levy.

 

Quick Payroll is easy to set up and a pleasure to run.

Maximizer CRM

Maximizer 9.0, the entry level version with a limit of 10 users, is the only CRM solution of its type that integrates with PDAs.  This is done using the Outlook integration as a channel to the PDA.   The product is fully networkable and can be purchased licence by licence until the limit is reached.  It is then fully upgradeable to the Enterprise version on a choice of Client/Server platforms - either Pervasive SQL or Microsoft SQL.  We generally recommend that clients move onto the Microsoft SQL platform, as this makes growing to the eCRM version easy!

If this sounds like a solution that your company is looking for to take the next leap forward into greater success, please contact Judith for more details.  Tel (011) 802-2685 or judith@softwareafrica.co.za

Product Name Change: Pastelizer becomes MaxPal

Many of you will remember Pastelizer, our product that links Maximizer CRM to Pastel Accounting, which keeps your Debtor details updated in Pastel and brings the latest financial data into Maximizer.  The program has been around for at least ten years (with Partner Systems before we took it over).  Softline Pastel staff helped in its development, and it also appeared on Pastel's list of add-on programs.

Late last year we heard from Softline Pastel's copyright attorneys claiming that their client had "recently" become aware of Pastelizer and that the name contravened their trade mark "Pastel" and unfairly competed with it.  Since Pastelizer can't run without Pastel, how it could compete with it wasn't clear... Perhaps the attorneys were short of cash for Christmas.

Anyway, because of the high regard in which we hold Softline Pastel and our unwillingness to hurt them in any way (even if imaginary), we have agreed to change our program's name.  Henceforth it will be MaxPal.  Renamed downloads will be on our web site shortly.

Amazing New Sales Tools

nFold has sourced an amazing trio of tools for sales people to take their proposals and presentations to a higher level.  I have looked at the presentations on the website and am going to spend some time doing the training on them.  Thereafter, I will let everyone know about them in detail.  I am particularly  excited as they are all web-based, which means a monthly rental instead of a huge outlay for licences.

Watch this space for more information! - Judith

Problems and Solutions - the Q&A of software

Please send us questions to answer!

Question: Maximizer returns an error when synchronising the chosen address book entries with Outlook?

Answer: The Outlook contact list must not be the global list, but your own specified contact list.  Only then will it synchronise correctly

Question: My modem won't send and receive faxes anymore.  The lights still work.  What could be wrong?

Answer: It was probably hit by a power surge from lightning over the festive season.  Get a new one, it's only R250.  Keep the old one with the working lights as a Christmas decoration.

Question: My PABX won't work anymore either.  What could be wrong?

Answer: It was probably hit by a power surge from lightning over the festive season.  Get a new one and claim on your insurance.  Put the old one in for recycling of electronic scrap.  The case will make a great post-box, if you don't have one.

To give us more questions - please contact judith@softwareafrica.co.za

Small Business Assistance

We are Business Warriors. Are you?  If you're a small business owner or planning to start a business, this community can help you.  It:

  • Focuses on all the challenges small business owners face - not just the business issues:
  • Helps remove the risks from and uncertainty about starting your business.
  • Suggests ways to finance your growing business without signing your life away.
  • Gives ways to get your bank to finance you on your terms, not theirs.
  • Stops your business from owning you, rather than the other way round.
  • Helps you develop yourself so that you can have fun captaining your ship.
  • Talks about structuring your business to guarantee your family's financial security, no matter what happens.
  • Addresses the biggest challenge facing small business owners: entrepreneurial loneliness.

    Since 96% of small businesses eventually close, they look at how to close your business intelligently, when, and why.

  •  Visit Business Warriors for more... Membership closes at the end of this month for the rest of the year!  Editor's Note: Membership was suddenly reopened in April –not our doing!  We regret it if you were mislead (see apology).

    Excel Tips 37 – Copy Column Widths

    Do you have one spreadsheet with carefully-set column widths, and you'd like to easily set other columns (in the same spreadsheet, or another one) to the same widths?  Easy, with Excel!

    • Select the columns, the widths of which you want to copy (any cells in the columns will do)
    • Copy (Edit > Copy, Ctrl+C, or use the toolbar button).
    • Click in the leftmost of the columns that must get the new widths.
    • Edit > Paste Special > Column Widths > OK.

    That's all there is to it!

    Green Spot: Sandspruit Hiking Trail

    How about a ramble this Sunday or next, along the pretty but much-ignored Sandspruit after which Sandton is named?  We walk the river almost every weekend.  Here are the next walks:

    Sunday 21 January: We walk from Kelvin Drive southwards (upstream) via Gary Ave to Ernest Ullmann Park, thence along the Sandspruit to South Rd, possibly continuing as far as Katherine St, and returning via the same route.

    Sunday 28 January: Walk from Kelvin Drive northwards (downstream) along the Sandspruit to Eighth Ave Rivonia, possibly continuing as far as Tenth Ave, and returning via the same route.
     
    Cost: Free
    Distance: 4 - 6 km.
    Timing: Start about 8:00 unless arranged otherwise. Return between 9:30 and 10:30.
    Bring: 1-2 litres of water per person, good walking/running shoes, a hat, sunblock, and rain gear.
    Optionally bring: Well-behaved dogs on leads, garbage bags to pick up litter, camera, cell phone.
    Booking is essential: Tel: 011 802-2685 (Rick or Judith), Cell: 082 389-3482/1 (Rick/Judith), or e-mail us.
    Parking is at 126 Kelvin Drive (opposite Gary Ave), Morningside Manor, Sandton.
    Links: Photos of the trail,
    Map and directions, map on MapMe.

    and version 9.55

    Setting up an automated campaign

    The automated campaign in Maximizer Enterprise can send to either e-mail or fax recipients.  We suggest using an e-mail to fax service for a fax campaign to make it faster than using a normal fax modem.

    In both cases, you begin with a template.  This is set up once you have clicked on Marketing and then on the Campaign icon to open up the campaign window.  Place your mouse pointer in the window and click the right button to access the menu.  Choose Add Automated Campaign template.

    Now you are presented with a step by step set of windows to guide you through creating the template.  In the first window, Click on Add and give your template a name.  The first time you use this function, you will create a unique template, thereafter, you can use that same template to be the basis of new ones.  You can also give the template a description, then click OK.

    Then click Next to move to the Campaign Activities windows.  Again, click Add, choose either e-mail or Fax.  The next window will be titled according to the choice you made.  Here I will go through the e-mail activity.  Give the activity a name, description and E-mail subject.  You also need to give it a Start Time and Delay Start (if required).  The Landing Page URL will be the page that links directly onto your website for recipients to gain more information.  Next you need to select the Message Body File.  Click on this button and you are now able to find the existing HTML file that you may have created in FrontPage™ or actually create the message body in Maximizer's editor.  What is the difference?

    The HTML file does not enable you to merge information from your Maximizer database without programming support.  The Maximizer Editor does allow for merging of information, however font support is limited.  We have found Word HTML documents to be clumsy and larger than FrontPage™'s, but merges can be done.  The choice is yours and depends on the effects that you want.

    Creating the document in Maximizer's editor means that you have all of the usual UDFs available and you can do a really focussed document.  We use this solution for marketing mail shots, whereas this newsletter is done in FrontPage™.

    Once you have created and saved your document, it will appear in the Message Body Library window from where you went to create it.  If the document already existed, then you will have clicked on Import and found it on your server.  Now click on OK to bring it into the Activity window.  To put in the sender's information, click on the Email Addresses tab.  Here you put in the information for the sender and the address to reply to, as well as the cc and bcc recipients.  Attachments can be added as well on the last tab.  When you are complete, click on OK.

    The activity will now show in the activity window - note that you can have multiple activities for a campaign if you require.  Click Next.  This brings you to the Save window and gives you the option to create a campaign from the template. For now, just click on Finish.

    The second part of the Automated Campaign is the list of recipients.  To set this up, return to your address book and decide on the User Defined Field (UDF) that you wish to use for this list.  For instance, we use the UDF newsletter, which is a table with two options, Subscribe and Unsubscribe to decide who receives the newsletter.  Once you have the UDF set up and have indicated which people (Contacts) qualify, then you need to do a Search for them.  Click on Search | All Fields and find the UDF, tick it and click the appropriate choice.  Click OK and make sure that Contacts and Individuals are selected.  Click on Catalog and create a new catalog entry with the campaign name as its title - this means that you can update the search in future.  Click OK twice to begin the search.  Once it is completed, select all the entries, check that they all have email addresses, select them (EXCLUDING ANY THAT DO NOT) and save them as a Favourite List with the campaign name as the list name.

    Return to the Campaign and select Add Automated Campaign by right clicking.  You now have two choices Fixed Date or Ongoing.  If you have multiple activities in your template, it will be the latter, otherwise stay with the former.  Click Next.  Choose the template that you want to use in the campaign, put in a budget figure and expected revenue and click Next.  Now you are to choose whom to send the campaign to - select your Favourite list and click Next.  Give the campaign a start date and click Next.  You now have the option to validate your email addresses before clicking on Finish.

    Note - it is important to leave Maximizer open to run the campaign!

    Next month – How does Maximizer assist me in improving my sales performance?

    Remember:  We can Help you with:―

    • Writing your custom databases on Microsoft Access, or custom programs in Visual Basic.  If you can’t find that piece of software to do things your way, ask us!

    • Solving your Maximizer, Access, Excel, Word, and Lotus 123 problems.

    • Training your company on Maximizer, Excel, Word, Access and Windows.  We do all levels from beginners to Programming.

    • Software: We re-sell and support various CRM, timesheet, scheduling and productivity programs.

    All the Best from the team!
    Judith and Rick

    Directors, Communication in Action (Pty) Ltd t/a Software Africa
    PO Box 987, Gallo Manor, 2052 South Africa.
    Tel: (+27 11) (011) 802-2685.  Fax: 802-4576.  Cell: 082 389-3481/2.
    E-mail: info@softwareafrica.co.za

    This entire newsletter is Copyright© 2007 Communication in Action (Pty) LtdPlease share it with your friends or post it on your site as long as it is left intact with all links unchanged and includes this notice.  To Subscribe to the newsletter, Click here and SEND the resulting e-mail. Your data will not be sold, rented or given away to any third party without your express permission.  To unsubscribe, Click here and SEND the resulting e-mail from the address to which this newsletter was sent.

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    Newsletter February 2007

    Editorial

    February already and business seems to be on track for a really good year.  The current heat in Johannesburg has been tempered by rain to some extent and the roads are back to normal (or should that be abnormal?).  We have a special to upgrade Maximizer users to Enterprise running with a free MaxMobile for every 5 licences bought.  More about this below, as MaxMobile is a really useful way to travel to sales calls!

    Mobility seems to be the new business theme.  Especially mobility with few paper trails in tow.  If business can be run on hand held PDAs, some much the better.  It means your business trip is not sabotaged by a missing laptop when you reach your destination.

    We are keeping our eyes peeled for really outstanding mobile solutions for customers.

    QuickBooks and Quick Payroll

    No specials here at present, however, this is still the most user friendly solution for SMEs.  The audit trail is good and reliable on the accounting side.

    Maximizer CRM

    MaxMobile is the connection between PDAs and the Maximizer range!  So what does it do?

    It is the product which brings to Windows© PDAs the same functionality that the Palm Pilots have had.  It installs directly onto your device and synchronises two ways for the contacts you are working with daily.  It gives you their user defined fields, notes, appointments plus it keeps your schedule for you.

    This means that you can update your records whilst you are out and stay updated through synchronisation with the main database.

    If this sounds like a solution that your company is looking for to take the next leap forward into greater success, please contact Judith for more details.  Tel (011) 802-2685 or judith@softwareafrica.co.za

    Amazing New Sales Tools

    nFold has sourced an amazing trio of tools for sales people to take their proposals and presentations to a higher level.  I have looked at the presentations on the website and am going to spend some time doing the training on them.  Thereafter, I will let everyone know about them in detail.  I am particularly  excited as they are all web-based, which means a monthly rental instead of a huge outlay for licences.

    Watch this space for more information! - Judith

    Problems and Solutions - the Q&A of software

    Please send us questions to answer!

    Question: Maximizer's views cannot be accessed.  Why?

    Answer: This can be caused by corruption which may come from a number of sources.  Power surges and other interference with your power or network; viruses; even the database not being closed correctly (although this is less likely).  The remedy is to delete the damaged views and recreate them.  Time consuming so make sure that you have good power protection in place, as well as a good anti-virus.

    Question: Maximizer will not open - what could be causing this?

    Answer: I am making the assumption that you are running Pervasive workgroup here.  First point of call is systray.  Is the Pervasive engine running there?  (It's a small computer icon).  If not, then restart your PC and see if it then loads.  If it does, you should now be able to load Maximizer.

    Second point of call is to ask your IT people if the engine is running on the server.  If not, they will need to restart the server so that Pervasive loads.  Unless they can start it manually through Start | Programs | Pervasive | Engines | Start Engines.

    Failing all this - phone Judith or reload your copy of Maximizer!

    Question:  These are item references that I use in my Excel bill of quantities.  The first numeral refers to a page, the next an item on that page.  When I have to sort, the 10's & 11's always end up before the 2's, because Excel thinks they are 1's.  Is there any way to sort like lotus 1-2-3 where the label gets recognised numerically?  Example: 1-01 10-1 1-02 1-03 1-03a 1-03b 1-05 1-11 11-1 2-05 2-10 3-1

    Answer: Start your single-digit codes with a space or a zero.

    To give us more questions - please contact judith@softwareafrica.co.za

    Excel Tips 38 – Superscripts

    If you are doing a document like a Bill of Materials that requires square metres or cubic metres, you can make it look more professional by using the correct scientific abbreviations: m² and m³.  You can either use symbols or superscripts.

    To use symbols (this also works in Word and FrontPage, and the symbols can be copied into Access):

    • Click Insert > Symbol
    • On the top left, choose the font you want.  On the top right, look in the "Subset: Basic Latin", between the lower case letters and the accented ones.
    • Click the symbol you want, then the Insert button.  Next time it will appear in the list at the bottom.

    To use superscripts (Word is similar):

    • Type your "2" or "3" and select it.
    • Click Format > Cells (or press Ctrl+1).
    • Tick the "Superscript" checkbox, and click OK.
    • This method applies to all superscripts (and subscripts), but will make your row width a bit higher.

    Green Spot: Recycling

    Are you worried about global climate change?  Would you like to do your bit?  Why not separate your waste for recycling?  NOAH (Nurturing Orphans of Africa for Humanity) will collect your separated paper/cardboard, times and bottles: You'll be making a contribution to the planet and to charity at the same time.  Call "The Paper Bin" on 011 618-2246 (don't forget the now-obligatory "011" due to ICASA's crazy and unnecessary bureaucracy!).

    and version 9.5

    How does Maximizer assist me in improving my sales performance?

    Maximizer is a powerful tool, which can assist you in staying in contact with your existing customer base as well as monitoring your progress with prospects. It is also back up for your paper diary, should you loose it.  Effective use of Maximizer should take no more than 30 minutes per day of updating your notes and appointments.  When you are following up on the phone, you are hands-on with the sales process, using the telephone notes window to take down your customer's remarks and orders.  When a call is completed, you can set a follow up task with that customer or schedule a meeting.

    Maximizer's meeting scheduler can be set to send your customer an e-mail confirmation of the appointment.  Furthermore, it can also send a reminder closer to the time - preset by you.  This means more appointments are completed with you sitting in front of your customer.

    The User Defined Fields (UDF) and Search can come together to identify a niche for a new product launch.  These two facilities can also be used to identify what products a customer has bought; how often they place new orders; what interests they have; when their birthday is.  Thus you have a wide range of information about any one customer or prospect.

    By mining your Maximizer information, you can identify the type of customer that you relate to best and areas where you need to take a new approach.  Perhaps if they are particularly worrying, you can go to your manager for assistance in looking at new ways to operate with them.

    Opportunity Manager enables you to follow a structured approach to your sales cycle.  The pipeline report quickly indicates where from and when business is coming through.  This assists you in managing your budgets.

    Most of all, if you work Maximizer well, it will work for you in a crisis!  For instance, if you fall sick, others can support you by covering for you with clients.  That's what happened when I broke my leg!

    Next month – A re-look at Opportunity Manager!

    Remember:  We can Help you with:―

    • Writing your custom databases on Microsoft Access, or custom programs in Visual Basic.  If you can’t find that piece of software to do things your way, ask us!

    • Solving your Maximizer, Access, Excel, Word, and Lotus 123 problems.

    • Training your company on Maximizer, Excel, Word, Access and Windows.  We do all levels from beginners to Programming.

    • Software: We re-sell and support various CRM, timesheet, scheduling and productivity programs.

    All the Best from the team!
    Judith and Rick

    Directors, Communication in Action (Pty) Ltd t/a Software Africa
    PO Box 987, Gallo Manor, 2052 South Africa.
    Tel: (+27 11) (011) 802-2685.  Fax: 802-4576.  Cell: 082 389-3481/2.
    E-mail: info@softwareafrica.co.za

    This entire newsletter is Copyright© 2007 Communication in Action (Pty) LtdPlease share it with your friends or post it on your site as long as it is left intact with all links unchanged and includes this notice.  To Subscribe to the newsletter, Click here and SEND the resulting e-mail. Your data will not be sold, rented or given away to any third party without your express permission.  To unsubscribe, Click here and SEND the resulting e-mail from the address to which this newsletter was sent.

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    Newsletter March 2007

    Editorial

    We are half way through this month and the heat is still with us – weather- and business-wise!  With all the new inputs into the economy such as the Gautrain and the 2010 stadia, we are seeing an increase in demand for solutions.  In order to meet these needs, we have expanded our sales efforts into reselling various software packages, such as Microsoft Office and Lotus Smart Suite.

    This has meant bringing in additional staff.  Newly rejoined is Funiwe Mahamba, who is your telesales contact for Maximizer CRM.  She will set up appointments for Judith to come and see you to discuss your need.  Nora Rasenti has joined us on the programming side, so that we can keep on satisfying our customers.

    QuickBooks and Quick Payroll

    No specials here at present, however, this is still the most user friendly solution for SMEs.  The audit trail is good and reliable on the accounting side.  Remember that with QuickBooks there is no annual licensing fee, and Quick Payroll's annual update fee is amongst the lowest around.  Contact Simphiwe to learn more about this!

    Lotus SmartSuite is still around...

    ...and is a complete office suite for people on a low budget.  For just R2228 inclusive of VAT and local delivery, you have WordPro, Lotus 1-2-3 spreadsheet, Approach database and Freelance presentations.  Please contact Simphiwe for more information.  Tel. 011 802-2685 or simphiwe@softwareafrica.co.za

    Customer Acknowledgement taken to new heights!

    Do you have special customers whom you wish to acknowledge in an unique way?  How would being able to send them a personalised card for their birthday, impact on your relationship with them?  Or perhaps a hand delivered present?  If this idea appeals, then RMail may be the fit you are looking for - contact Judith for more information (011) 802 2685 or judith@softwareafrica.co.za

    Problems and Solutions - the Q&A of software

    Please send us questions to answer!

    Question: In a Microsoft Access query I need to round up to a whole number:  I have flooring that comes in square metres and I need to round fractions up to the next whole number of boxes.  How?

    Answer: Use the formula -Int(-[number]).  It works like this:  The "Int" (Integer) function always converts to the next lowest integer.  In the case of negative numbers, that means it goes to a number with a bigger absolute value.  So, for example,  Int(-1.1) = -2.  Putting a minus at the beginning changes it back to a positive number.  This also works in Excel.

    Question:  When using Word strange things happen as I type.  For instance, the indents change and I cannot get tabs to stay in place and work for my entire document.  PS I'm not a touch typist.

    Answer: When you are not a touch typist and spend your time looking at the keyboard, odd things do happen!  My best is putting 6 in the middle of a word!  However, let's handle the tab problem first.

    If you want the same tab settings for the entire document, then set them at the top of the document before you start.  If you forgot, then select the entire document using Ctrl-A.  On the ruler line, choose the tab you want - right, left, centre or decimal, by clicking on the symbol to the left of the ruler line - it looks like an L.  When it look like this, it is a left tab; the other way round it is a right tab; when it is the two together, this is the Centre tab; the decimal tab is the backward L with a dot after it.  There is also a Bar tab I if you wish to use that.

    Once you have selected your tab, drag it into position on the ruler line.  Then continue to set tabs until you have the ones you want.  These will affect the whole document.

    To set different tabs inside the document, go the place were you want them and put them into place as above.

    Hint: when you are not a touch typist, glance up at the screen regularly, so that you can see want Word is suggesting.  Word prompts you for certain completions of dates and words.  You can also make your life easier by using Autocorrect and Autotext to help you with company names etc.

    To give us more questions - please contact judith@softwareafrica.co.za

    Excel Tips 39 – IF()

    If you want Excel to check your figures and point out mistakes for you, try an IF formula.  For example, in our free Bank Reconciliation spreadsheet –which you can get by just visiting our web site and sending us an e-mail– we compare the balance copied from your internet banking (column E), with the running total in the spreadsheet (column F).  This effectively warns you if you have missed an item or copied it twice.  The formula is:

    =IF(E18=F18,"ok","???")

    If the two figures are identical, it displays "ok", otherwise "???".

    How this works: The syntax of the IF function is IF(comparison, true part, false part).  If the comparison is True, you see true part in the cell (in this case, “ok”), otherwise you see false part (in this case, three question marks).  Note that strings (e.g. “ok”) have to be inside double quotes.  You could of course instead use a cell reference, a number, or even another function.

    In the spreadsheet we actually use two nested "IF" functions, like this (blue part as above):

    =IF(E18="","",IF(E18=F18,"ok","???"))

    This allows us to copy the formulas down below the data we have copied from internet banking, without it displaying question marks.  See if you can work out how it works!

    Next Month: Totalling a range of figures that meet a particular condition!

    and version 9.5

    How does Maximizer's Opportunity Manager help me predict my sales pipeline?

    Maximizer's Opportunity Manager is a powerful tool. Even if you use it at its most basic level, it can assist you in developing your sales pipeline.  By keeping things simple, you rely on your instinct!  Start by dragging your prospect to the Opportunity icon and dropping them on it to open a new opportunity.  Then fill in all the relevant details - what are you hoping to sell them; its cost; timeline to close etc.  Knowing what profit your company will make or what your commission will be, should be your guideline for how much you are prepared to spend in closing the deal.

    Then you can start making phone calls and appointments in this area, plus follow-up tasks.  As you work through towards closing the customer, use your judgement to update the Opportunity Analysis on the Basic Information tab.  This will then indicate how sure you are of closing the deal.  Weekly, you can run your pipeline report - Reports | Opportunities | Pipeline.  This will give you and your manager an indication of the orders flowing into your company.

    Good closing!

    Next month – Marketing Campaign using HTML documents

    Remember:  We can Help you with:―

    • Writing your custom databases on Microsoft Access, or custom programs in Visual Basic.  If you can’t find that piece of software to do things your way, ask us!

    • Solving your Maximizer, Access, Excel, Word, and Lotus 123 problems.

    • Training your company on Maximizer, Excel, Word, Access and Windows.  We do all levels from beginners to Programming.

    • Software: We re-sell and support various CRM, timesheet, scheduling and productivity programs.

    All the Best from the team!
    Judith and Rick

    Directors, Communication in Action (Pty) Ltd t/a Software Africa
    PO Box 987, Gallo Manor, 2052 South Africa.
    Tel: (+27 11) (011) 802-2685.  Fax: 802-4576.  Cell: 082 389-3481/2.
    E-mail: info@softwareafrica.co.za

    This entire newsletter is Copyright© 2007 Communication in Action (Pty) LtdPlease share it with your friends or post it on your site as long as it is left intact with all links unchanged and includes this notice.  To Subscribe to the newsletter, Click here and SEND the resulting e-mail. Your data will not be sold, rented or given away to any third party without your express permission.  To unsubscribe, Click here and SEND the resulting e-mail from the address to which this newsletter was sent.


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