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Get Support on Your Computer Software!

Do you need a bit of computer support from time to time, but not a full-time IT person?
We can help!

Software Africa has been involved in the support of Microsoft software since 1986. We offer telephonic and on-site support contracts. In addition, we support QuickBooks.

Support Options

Hotline (Telephonic) Support – (South African Rand) R120 plus VAT per fifteen minutes or part thereof:  If we can solve it in five minutes, it's free!  A 10 quarter-hour incident contract is R1 000 plus VAT, valid for one year. Within South Africa, call (011) 802-6440; Internationally: +27 11 802-6440.

On-site Support – The ad hoc rate varies from R400 to R550 plus VAT per hour, charged by the quarter hour including travel to site. Support contract rates are negotiable according to the hours required.

Developer Support – if you'd like to try your hand at your Access or Visual Basic solution yourself, but don't have enough knowledge: Use this option! We help you draw up the specification for the project. After that you're on your own –until you get stuck! Then phone or e-mail us the problem, and we solve it for you at Hotline or Developer support contract rates.

Telephonic Marketing "Surveys" – Telemarketers!  We will answer all your banal telephonic marketing questions (disguised as surveys) at a rate of R120 plus VAT per fifteen minutes or part thereof, paid in advance.  Feel free to bother us any time during South African working hours (08:00 to 17:00 SA time, 06:00 to 15:00 GMT).  Our time is for customers:  If you want it free, please don't call. The same goes for the Webmail criminals and the idiots at Communicate Personnel Bruma, both of whom appear incapable of maintaining a database of people who do not want to deal with them: Try Maximizer, guys!

Contact us for quotations on all of the above options at info@softwareafrica.co.za

Perhaps you don't need to ask us?  Try looking on this site first:  Free Tips and Program Code.

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